Spa Review: Maison Joelle- A Lavish Experience

One of the nicest things to do in Riyadh as a woman is visiting the many luxurious spas around the city and getting pampered for the day. All of the Riyadh spas are gender segregated meaning either males or females-only allowed inside the premises. The female-only spas offer many services familiar to expat women from their home countries and depending on where you come from the prices of some services are relatively affordable. Riyadh has so many ladies spas it’s not an easy task to choose where it’s worth putting your money in.  This review is based on our visit to Maison Joelle in October 2012.

Stay tuned for more reviews of Riyadh’s top spots for relaxation and beauty! For more reviews and things to do in Riyadh check out the Blue Abaya Facebook page and please give it a “like”:

 My mother and I were invited to try out the services at a posh spa in Riyadh called Maison Joelle. Prior to my visit to Maison Joelle I researched their brand and found that this spa has branches all over the Gulf including the prestigious Kempinski hotel in Dubai. The founder of Maison Joelle, Joelle Mardinian, is a famous Lebanese make-up artist.
According to their webpage “Maison Joelle is an exclusive beauty house offering a unique beauty experience. The sophistication of Maison de Joelle is mirrored by the owner, Joelle Mardinian, a talented Make-Up Artist and beauty expert who gained her qualifications in the UK.

Maison de Joelle is in its own right a celebrity salon and a leading beauty house in the Middle East. Today, the salon is featured weekly on MBC1 in a reality TV series called ”Joelle”. The show highlights the transformations of it’s’ clients incorporating all the services we offer including complete makeovers.”

Maison Joelle promises: “In this Celebrity Salon, you are guaranteed celebrity treatment!”
maison joelle spa riyadh review
Maison Joelle is located in the heart of Riyadh on Olaya Street, in the building which is opposite Tony Roma’s restaurant. The entrance to the spa is from the back of this building.
The entrance to Maison Joelle looks like this:

Maison Joelle Riyadh Olaya Street location

The atmosphere is inviting and the salon is decorated with beautiful interior designs. The high ceilings give the place an airy feel. The the atmosphere at Maison Joelle is laid back and the place bustles with life. There are lots of employees to take care of the customers needs and everyone spoke at least satisfactory English during our visits.

My mother’s visit to Maison Joelle was for a hair cut and color and manicure. Her experience was very positive and she was extremely happy with her new hair cut, and I had to agree it made her look 10 years younger. The hair stylist had also given her tips on how to style the hair. During her spa visit my mother had greatly enjoyed talking with the friendly Saudi women at the spa and said it was one of the most memorable experiences of her trip to KSA.

During my visit I was first shown around the spa and salon area for a quick tour. The salon is divided into two different sections and there’s a separate manicure/pedicure room and a make-up and eyebrow shaping room. Maison Joelle also has an exclusive VIP area which is meant mainly for private bookings such as brides. I really liked the design and furniture used in the spa and the open areas such as the manicure and pedicure area, although personally I prefer a more private setting for pedicures. Maison Joelle has a small coffee shop inside the facility where they offer small snacks and hot and cold beverages.

Maison Joelle Riyadh

Maison Joelle Riyadh Salon

 My spa visit was going to consist of highlights and root coloring plus blow dry, mani– and pedicure, eyebrow shaping and coloring and a slimming massage.
I was greeted by a smiling and friendly hair stylist and her assistant and we discussed what I wanted to have done. She was quick to understand what exactly it was that I wanted and they started to work on my hair.

Unfortunately the coffee shop was closed during my visit because the employee had called in sick. The staff was so nice and tried to make up for this by making me a complimentary Turkish coffee. My seat was comfy and soft and the staff all made me feel very welcome with their smiles. I was offered some magazines to browse through and was happy to see some English language magazines as well.

Due to the fact that I had left both of my babies (the other one only 5 weeks old) with my husband for the time of my visit, we had planned to speed things up and have many treatments done at the same time.
While the two women were applying the highlights a manicurist came to begin on my hands. She was polite, but seemed a little bit absent-minded. I was a bit surprised that my hands were not soaked in warm water before the manicure began. My fingertips were only dipped in a bowl of cold water which I felt did not serve the purpose of softening the cuticles enough.
Maison Joelle Makeup Riyadh

Maison Joelle Makeup Riyadh

After my highlights were in I transferred to the pedicure area. A very lovely Filipino lady started working on my pedicure and my feet were placed in the foot bath. It would’ve been even nicer had the bath had the whirlpool effect in it. The seat was comfortable and I liked that there was a big flat screen TV to watch.

During the pedicure my manicurist finished with my nails. Her work was of good quality but to my disappointment there was no massage of the hands and fingers which I think is a nice relaxing finishing touch to manicures. Maison Joelle has an impressive selection of high quality nail polishes and it was hard to choose between all the yummy colors available.

Maison Joelle interior design

I was impressed with my pedicurist. She really took the time to remove all the dry skin and callous from my feet and especially my heels. She was firm but not too rough and for the first time I didn’t get ticklish while having a pedicure! The pedicurist told me I had some problem with the a toenail and asked if I wanted to have the ingrown nail removed. She told me it would be painful, but good to remove. I agreed and she got the nail out with only a slight pain. I was actually surprised that all my previous pedicurists hadn’t noticed this and glad that it had finally been taken care of. She finished off with a nice relaxing massage. Again I was delighted by all the lovely nail polish colors and went for an awesome bronze color for the toes which really made them look fab. I have to say this was the best pedicure result I had EVER had in Riyadh, and I have been to most of the top spas. I will definitely start having regular pedicures here.

Maison Joelle Riyadh spa reception

I decided to have my eyebrows tinted and shaped by the “Arabic” style. They didn’t have a catalog to choose the shape from but I was given an iPad to browse the styles. I found something I liked and showed it to the eyebrow stylist and she began to paint the color on with a small brush. Se was very delicate and paid attention to detail while painting and removing the stray hair under the brows. This was the first time I had my eyebrows done this way and it took a while to get used to the new look which by first impression was very “out-there”. After a few days the initial darkness was gone and the tone and shape of the brows was great, just like I wanted them, although I did find a few stray hairs the next day while I checked in daylight.

Next I moved to the hair rinsing place where the two ladies rinsed and washed my hair and then started applying the root color. I had to wait for quite a while and the seat here was a bit uncomfortable for such a long period of sitting. The headrest didn’t seem to settle in the right place, it kept falling too low and my neck started to hurt a little. A very nice smelling Kerastase hair mask was applied after the hair color was rinsed out and I moved back to the salon chair where my hair was blow dried.

The hair came out excellent, I was actually surprised because it has been very hard for me to find a hair colorist in Riyadh that knows how to handle “western” blonde hair and not to turn it grey, orange or even green (believe it or not has happened in Riyadh before). The result was just like I had requested, the highlights looked natural and even throughout my long hair and my roots had been perfectly covered. All this and there was still a healthy shine to my hair. It would’ve been nice to have a moisturizing spray applied after the blow-dry though because the next day my hair felt somewhat dry and static.

My last treatment was the slimming massage which I had opted for in hopes of getting rid of the excess fluid retention in my body after the delivery. A friendly Filipino lady directed me to the treatment room. The treatment room didn’t have a separate changing room/shower next to it where the client can easily and with full privacy undress and change to the treatment clothing but instead I was directed to change the clothes while the masseuse stepped out of the room.

The room was also a little bit cold I would’ve loved to have some more scented candles burning around during the treatment. The lady told me that the slimming massage is actually supposed to be done in 10 sessions to have the most benefit and best result out of it. I was a little skeptical of the efficiency of just one session but hoped for the best.

Good thing that the massage therapist warned me beforehand it would be painful because boy, was it painful when she started on my legs. I cannot say that part was enjoyable at all. In fact at times I wished I was rather in labor! I thought to myself the result will surely be worth it and beauty doesn’t come without some suffering right, so I bared it. The legs were the most painful part though and the rest of the massage was more relaxing and definitely less painful. She even massaged my neck and shoulders as an extra thing from my request.

Maison Joelle Riyadh massage room

Maison Joelle Riyadh massage room

The massage therapist seemed very professional and knowledgeable and she suggested some treatment options suitable for me. She told me they offer a post natal program as well. As for the result of the slimming massage, I have to say I was positively shocked to see my stomach the next day in the mirror. It had been very swollen from the pregnancy but the next day looked totally different and MUCH better! The pain had been worth it after all! I didn’t see any drastic changes in the rest of my body though but I’m sure if I could have the chance to have all the ten sessions it would provide results elsewhere too.

All in all my experience at Maison Joelle was very pleasant and relaxing and I would not have any problems recommending it to my friends, especially for pedicures and the hair salon. The location is great and the prices are reasonable. Manicure starts at 95SAR a haircut 200SAR, hair color from 275SAR, slimming massage 450SAR. Service at Maison Joelle was very friendly and efficient and no doubt I will be visiting there again.

Maison Joelle Riyadh services and price list:
Olaya Street, Serkon Building 14
Phone: 012933222

All images and services courtesy by Maison Joelle.

**We visited Maison Joelle as their guests in October 2012


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Hello there, I'm Laura, the author of Blue Abaya, the first travel blog in Saudi Arabia established in 2010. I've been traveling around and exploring Saudi Arabia since 2008. Connect with me on social media with the links below!
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  • Susie of ArabiaJanuary 19, 2013 - 2:12 pm

    Great review! I haven’t been to many spas here, but I’ve always enjoyed the ones I’ve visited. Just wish I could afford to do it more often!!!ReplyCancel

  • LaylaJanuary 19, 2013 - 6:57 pm

    Thank you Susie!I wish so too, or just to have more time on my hands to go even once every few months!ReplyCancel

  • AnonymousJanuary 19, 2013 - 9:02 pm

    Thanks for starting this series I have wanted to visit Mason Joelle but was not sure if worth it or no.

  • AnonymousJanuary 20, 2013 - 3:39 am

    Blonde people are tough in regards to hair removal. I’m a fair-haired girl and when I get my legs done there are always a few hairs left here and there (or maybe I’m just too picky). I imagine I’d have the same problem with my eyebrows if I had them professionally done.ReplyCancel

  • AnonymousJanuary 20, 2013 - 10:49 am

    Thanks for this I never heard of the they have make-up artists there?ReplyCancel

  • AnonymousJanuary 21, 2013 - 7:10 am

    yay finally a salon that can handle western
    I know currency is a hard thing to compare but is 1000SR expensive to spend on a day at the salon or is that quite normal there?

  • ShannonJanuary 21, 2013 - 7:18 pm

    Nice treat for a new Mom. Happy you enjoyed it.ReplyCancel

  • LaylaJanuary 23, 2013 - 9:15 am

    anon-true about the leg hair, but at least for me my eyebrows hairs are darker and more noticeable, albeit not as dark as Saudi women have so maybe she wasn’t looking that closely.ReplyCancel

  • LaylaJanuary 23, 2013 - 9:37 am

    I’m not sure about the make-up artists, you would have to give them a call and confirm, but it does say on the price list that you can book Joelle herself for a consultation :)ReplyCancel

  • LaylaJanuary 23, 2013 - 9:40 am

    anon-well spending 1000SAR on salon is not rare here..but you would have to have multiple treatments to reach that. Some salons will charge much more for long hair so easily the end charge nears 2000SAR!ReplyCancel

  • LaylaJanuary 23, 2013 - 9:41 am

    Shannon-thanks for the comment I sure did!ReplyCancel

  • ღUmmعℓαwiღJanuary 26, 2013 - 2:33 pm

    Awwww too bad it’s all the way in Riyadh… Next time I am there I will see if I can make an appointment!!ReplyCancel

  • Merinda BuitendagFebruary 9, 2013 - 7:07 pm

    What ever you do do NOT go to Fitness Technologies off Olaya Streer close to Aljazeera Mall. I bought a Cobone package. Had my hair colored and they totally ruined it! They blamed the manufacturer of the “powder”. They burnt my hair so bad I lost more than half the length and have blisters on the back of my head. They then put ash blonde and Know its black with grayish colour. I look terrible. They apologies and tried to put extension to cover it but to no avail. I have been crying for 2 days and did not go to work today. What ever you do never go there.ReplyCancel

  • AnonymousSeptember 24, 2014 - 9:36 am

    Great review!
    Have you been back to this salon since? Can you share the name of the stylist who did your hair? I’m desperately looking for someone who can cut hair WELL – I have thick blond western hair and have had some bad experiences here before.ReplyCancel

    • LaylaSeptember 24, 2014 - 2:16 pm

      I haven’t gone back since but that’s because I can go to one in DQ and actually walk there :) Saudi life’s little luxuries! It’s called FOUR nail Salon and spa in Kindy plaza.ReplyCancel

      • AnonymousOctober 27, 2014 - 4:04 pm

        Can you recommend anyone at FOUR if you had your hair done thereReplyCancel

        • LaylaOctober 30, 2014 - 9:15 pm

          Yes! Her name is Malonie, she’s American :)ReplyCancel

  • SylvanaDecember 21, 2014 - 3:12 pm

    Hi, i am a new resident in Riyadh and I tried to call “Maison Joelle” but it’. A wrong number, can I have the phone number please… Thank you.

  • MiaJune 24, 2015 - 12:42 pm

    Hi. I am a western woman and would like to know there is the best place to have your hair cut? I know about 4spa for the colour, but think the lady is on holiday at the moment. So maybe a good place for colour too! I am so scared going to any odd place!

    Thank you so much in advance!ReplyCancel

    • LaylaJune 26, 2015 - 11:27 am

      I was just at Luthan Spa for a haircut and I LOVE it! she also did my highlights and they look awesome. Highly recommended. The service is also superb!ReplyCancel

      • MiaJune 29, 2015 - 12:02 am

        Thank you so much!!ReplyCancel

  • Nelly HanySeptember 5, 2015 - 2:29 am

    The worst place ever… over priced .. unprofessional staff …over priced… no value for money whatsoever….would never go there againReplyCancel

    • Laura of ArabiaSeptember 7, 2015 - 3:14 pm

      This review is from a few years ago, maybe they have changed their pricing but I can’t remember the prices being any different (at least it was not higher back then) than other similar spas in Riyadh.ReplyCancel

  • Louise RaffertyOctober 9, 2015 - 9:46 am

    One of the worst experiences i have had in a hair salon. Over priced, Never again!!!ReplyCancel

    • Laura of ArabiaOctober 10, 2015 - 8:03 pm

      thank you for leaving a comment, Louise. This post and review experience was from 2012 so it’s been three years. Perhaps lots of things have changed since then, I don’t know because I currently go to a salon which is a walking distance for me and more convenient :) I hope Maison Joelle will take into consideration your review, they might even appreciate feedback to them directly, so i would highly recommend you contact them.ReplyCancel

  • SameenaSeptember 1, 2016 - 1:45 am

    Hi Nordic girl!! (since i dont know your name),

    Your review was very helpful especially since you mentioned the prices for each service. I’ll definitely pay a visit to the salon, just for the experience.

    In the meanwhile, since you obviously have visited quite a few good spas and salons in the city, could you suggest me the most awesome place to have hair color done. It would be my first time and I want some place that can handle the job really well without spoiling my hair color or hair quality (by using cheap products or the wrong technique).

    So please recommend me a good (the most awesome) place for this.


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